Delivery & Returns

Delivery details are outlined below. All UK deliveries will be sent as signed for post. Delivery is applied at checkout per transaction, not per item purchased. The delivery charges are as follows:

UK, Northern Ireland & Republic of Ireland:

Royal Mail Special Signed For Delivery (Next Working Day): £6.50 


We are currently not shipping outside of the UK


We sincerely hope that you will adore all your Kismet Lola London purchases but understand that sometimes this may not be the case. If you wish to return your jewellery, we offer either an exchange or voucher to the value of your purchase. You should request this within 7 days of receipt. 

Unfortunately and bespoke or personalized pieces which are created especially for you are not accepted for returns.

We recommend sending any returns via 1st Class Recorded Delivery to ensure there are no losses. If you do decide to return items via Standard Delivery we cannot be liable for any loss or damage. Postage is non refundable.

Please email us for returns info:


Orders are shipped within 1-2 working days. If items are customized or rings are resized for the perfect fit, this may add an additional day. Please know we try and ship as fast as we can.

We make every effort to ensure your Kismet Lola parcel is trackable and arrives with you safe and sound. Unfortunately, we cannot take responsibility for packages which go missing, are mishandled by 3rd parties or cannot be delivered due to absences. If you do encounter any problems, please email us